Shipping policy

The trust and satisfaction of our customers are very important to us. Your order means a lot to us. That is why we offer secure and reliable delivery options for every item. Schmidt Modehaus orders are shipped insured with DHL & DPD. You will receive a Track & Trace number by email as soon as your order has been shipped.

Processing times Packed and shipped: within 1 working day. Delivery time: 7-14 working days.

Tracking your order Track your order easily using our advanced live tracking software with the estimated delivery date based on your order number, email or tracking number: you decide!

We strive to make the ordering and delivery process as easy as possible for our customers.

However, if you have any questions or further concerns, please do not hesitate to contact our customer service team. Below, we explain how your order is processed and delivered.

Always free shipping We cover the shipping costs. Every order is delivered to your home 100% FREE OF CHARGE. There is no minimum order quantity.

Placing an order Placing an order with Schmidt Modehaus is as easy as possible. First, go to the product page and add the desired product to your shopping cart. To do this, click on the black ‘Add to cart’ button. It is important to check that you have selected the correct variants. If everything is correct, click on the ‘Proceed to checkout’ button. On the information page, you must enter the correct address details. Make sure that all details are correct. Once this information has been filled in correctly, you can click on the ‘Continue to shipping’ button. On the ‘Shipping’ page, you have the opportunity to check the address details you have entered. It is also pointed out that every shipment is completely free of charge. As a sign of our appreciation to our customers, we always cover the shipping and delivery costs. You can now continue by clicking on the ‘Proceed to payment’ field. You can choose between different payment methods. At Lumande.ch, all payment options are SSL-encrypted, so you can always rely on a secure payment environment.

Credit card (AMEX, Mastercard, Maestro, Visa)
PayPal

Once you have selected the correct payment method, click on the ‘Complete order’ button and you will be redirected to your chosen payment method. Follow the instructions on this page to complete your order. In the unlikely event that you encounter any problems with your order, you can contact us at any time.

Shipping your order Found the perfect look or accessory on our website? Then you'll want to enjoy it as soon as possible! That's why we make sure your order is processed and shipped as quickly as possible. In order to offer fair prices for our products, we have decided to collect packages in large quantities and ship them all at once once a certain minimum quantity has been reached. We hope you understand and are willing to help us create a better and healthier world.

Do you have any questions? To ensure that your order is shipped today, please contact us by email. Our service team will be happy to advise you on the right solution. Fast and 7 days a week: info@schmidt-modehaus.de